Privacy Policy
Last updated: 3rd July 2025

At Connect. Eat. Thrive, we are committed to protecting your privacy. This policy explains how we collect, use, and store your personal information in line with the UK GDPR, EU GDPR, and ICO best practices.

1. Who We Are
Connect. Eat. Thrive is a wellness business offering group workshops, events, and support around nutrition and mindful eating.
Data Controller: Jade Webster T/A Connect. Eat. Thrive.
Contact Email: hello@connecteatthrive.com
ICO Registration Number: ZB929199 

2. What Information We Collect

We may collect:

  • Your name, email address, telephone number and contact details

  • Booking and payment information

  • Health-related information you choose or are required to share on intake forms (special category data)

  • Communication preferences

  • Feedback and session notes (if applicable)

3. How We Collect Your Data
We collect data when you:

  • Book a service or complete a form

  • Subscribe to emails or newsletters

  • Communicate with us

  • Visit our website (see section on cookies)

4. Why We Collect Your Data (Legal Basis)
We collect data under these legal bases:

  • Consent – for email marketing and sensitive health information

  • Contract – to provide the services you have requested

  • Legitimate interest – to respond to enquiries and improve our services

  • Legal obligation – to meet tax or recordkeeping duties

5. How We Use Your Data
Your data may be used to:

  • Provide and personalise our services

  • Process payments and manage bookings

  • Share session updates or workshop materials

  • Send newsletters and updates (if you’ve opted in)

  • Fulfil our legal obligations
    We do not sell or rent your data.

6. Special Category Data (Health Information)
We may ask about your health or relationship with food or your mental health in general to ensure our services are safe and appropriate for you. This information is collected only with your explicit consent and used strictly for service delivery.

7. Data Storage and Retention
We store your information securely using password-protected cloud storage.
Only authorised personnel can access sensitive data.
We retain client records for 6 years or as required by law.

8. Cookies and Website Analytics
This website may use cookies and tools like Google Analytics to understand website usage and improve user experience. You can manage cookies in your browser settings.

9. Marketing Preferences
We’ll only send you marketing emails if you’ve opted in. You can unsubscribe at any time via the link in our emails or by contacting us.

10. Your Rights
Under UK and EU GDPR, you have the right to:

  • Access your data

  • Request correction or deletion

  • Withdraw consent

  • Object to certain uses of your data

  • Complain to the ICO at www.ico.org.uk

To exercise your rights, contact us at hello@connecteatthrive.com.

11. Sharing Your Data
We may share data with trusted service providers (e.g. payment processors or booking platforms), under contracts that comply with data protection law. We do not share your data for marketing purposes without your consent.

12. International Data Transfers
If we use services outside the UK or EEA, we ensure appropriate safeguards are in place (e.g. standard contractual clauses).

13. Changes to This Policy
We may update this policy occasionally. The latest version will always be available here and dated at the top.

Contact Us
If you have any questions about this policy or your data, please contact:
📧 hello@connecteatthrive.com